Privacy Policy

We may collect the following types of personal and business information:

• Name, date of birth, and contact details (address, email, phone)
• Financial information (bank details, credit card details, income, and related records)
• Business identifiers (ABNs, ACNs, company details, size, industry)
• Transaction history with us
• Device, browser, and connection information (IP address, geo-location, log data, device ID)
• Login details (username and password)
• Information provided through surveys, correspondence, or interactions with our platform
• Any additional information you provide directly to us

We collect this information directly from you, through your use of our platform, or from third parties you authorise.

We may collect personal information when you:

• Register or open an account on our platform
• Use our website, app, or services
• Enter into a transaction on the ADS platform
• Communicate with us via email, chat, or other channels
• Respond to surveys or participate in promotions

We may use your personal information to:

• Provide access to the ADS platform and services
• Match you with relevant lenders, brokers, or users
• Improve, protect, and optimise our platform and user experience
• Send service and administrative communications (e.g., reminders, notices, updates)
• Deliver marketing and promotional materials (with your consent)
• Administer surveys, rewards, or promotional events
• Manage complaints and disputes
• Comply with legal and regulatory obligations

We may send you updates, offers, or research that we believe is relevant to you. These may be sent by email, SMS, or other methods, in line with the Spam Act and Privacy Act.

You can opt out of marketing communications at any time by using the unsubscribe link or contacting us. We do not sell your personal information to third parties.

We may disclose personal information to:

• Other users of the ADS platform (where necessary)
• Employees, related bodies corporate, and service providers
• Professional advisers and agents
• Payment system operators
• Business partners, sponsors, or promotional organisers
• Regulatory authorities, government bodies, or law enforcement (as required by law)
• Prospective buyers or investors in the event of a business transfer

We may also combine information we collect with external data sources for business purposes.

Some of our service providers may be located outside Australia. By providing your information, you consent to its transfer overseas. While we take reasonable steps to ensure compliance with the Australian Privacy Principles, we cannot guarantee that overseas recipients will be subject to the same laws.

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no system can be guaranteed as completely secure.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

You may request access to the personal information we hold about you. We may need to verify your identity and, in some cases, charge a minimal fee.

If you believe information we hold is inaccurate or incomplete, please contact us and we will take reasonable steps to correct it.

If you believe we have breached the Privacy Act or Australian Privacy Principles, you can make a complaint to us. We will respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).